Shipping & Returns
Everything you need to know about our shipping, exchanges, and return policies
Shipping
- FREE shipping on all orders within the United States
- Processing time: 1-3 business days
- Estimated delivery: 5-10 business days
- Carriers: USPS / FedEx
Returns & Exchanges
- 15-day exchange window from delivery date
- Product must be unworn, in original condition
- All original tags must be attached
- Original packaging required
- Contact our support team to initiate an exchange
Exchange Process
1
Step 1
Contact our support team via email or WhatsApp
2
Step 2
Receive a prepaid return shipping label
3
Step 3
Ship the product in its original packaging
4
Step 4
Receive your new product within 5-10 business days
Refund Policy
- NO monetary refunds are issued
- Exchanges only: different size or different product
- Original payment method will not be refunded
- Store credit available in special cases
Non-Eligible Items
- Used or worn products
- Products without original tags
- Products without original packaging
- Returns requested after the 15-day window
Need Help?
Our team is ready to assist you with any questions